000001
DOE, JOHN
5130
Mr. John Doe
SALES
Cannot log on.
LAN
8234
O
000002
PS/2M70.00001
72-102005002X
ABC
AB
PC cannot boot.
PC
BOOT
Power up and down.
C
000003
SMITH, JANE
275-1234
Ms. Smith Jane
PS/2M70.00002
72-532251231X
Memory error.
MEM
ERROR